Shipping Rates and Policies
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer.
OUR SHIPPING POLICIES
Most orders are roasted and shipped within 2-3 business days.
We try our best to consolidate roasts in order to guarantee freshness.
We use FedEx 2-Day Air for all shipments except shipments to PO Boxes and shipments to Alaska over four pounds. Those are shipped via USPS Priority Mail. No matter which service we use, we will email you a tracking number as soon as your order is picked up from our farm.
Shipping rates are based on product weight. These rates are valid for the US only.
SHIPPING RATES
Product Weight |
US MainlandFedEx 2-Day Air |
Hawai'iFedEx 2-Day Air |
AlaskaFedEx 2-Day Air | USPS over 4 lbs |
|---|---|---|---|
| 1 lb | $12.00 | $9.50 | $12.00 |
| 2 lbs | $13.00 | $10.00 | $13.00 |
| 3 lbs | $14.00 | $11.00 | $14.00 |
| 4 lbs | $17.00 | $13.00 | $17.00 |
| 5 lbs | $20.00 | $14.50 | $25.00 |
| 6 lbs | $21.00 | $15.00 | $33.00 |
| 7 lbs | $22.00 | $16.00 | $36.00 |
| 8 lbs | $23.00 | $17.00 | $40.00 |
| 9 lbs | $24.00 | $18.00 | $42.00 |
| 10 lbs | $25.00 | $18.50 | $46.00 |
| 11 lbs | $26.00 | $19.00 | $48.00 |
| 12 lbs | $27.00 | $20.00 | $50.00 |
INTERNATIONAL SHIPPING
We ship our coffee all over the world! Please email aloha@peleplantations.com for international rates.
Shipping cost depends on the shipping address and package weight, so we will need to know where we are shipping and how many products you plan to order. Once we have that information, we will email a quote back to you and help you place your order.
RETURN POLICY
When you order from Pele Plantations, you receive coffee that is freshly roasted just for you.
We roast every order just before we ship it out. We never keep coffee sitting on a shelf, nor would we ever re-ship coffee that has been previously sent to another customer. For this reason, we do not accept returns.
In the case of an error or damage to your order, we will ensure that you receive the correct item in a timely manner. Please email aloha@peleplantations.com or call 808-328-2028 for assistance.